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Privacy Policy - RGPD

DTF-France.com

Last update: 09/12/2025

This Privacy Policy describes how DTF France Collection, uses, retains and protects your personal data as part of the use of our site DTF-france.com.

We are committed to respecting the General Regulations on Data Protection (RGPD) and to offer you total transparency on the processing of your information.

1. Responsible for treatment

The person responsible for collecting and processing your data is:
DTF France
Address: 86 rue des Découvertes, Zac des Bouvets, 83390 cuers.
E-mail: contact @dtf-france.com

2. Data we collect

We only collect the data needed to manage your order, your customer account and the improvement of your experience on our site.

Personal data collected:

  • Name, first name
  • Mailing address and delivery address
  • E-mail address
  • Phone number
  • Payment information (via secure partners)
  • Order history
  • Technical data: IP address, browser, logs, cookies (see Cookies section)

3. Treatment purposes

Your data is used for the following purposes:

Customer Account Management

  • Creation, identification and management of your account.

Controlling

  • Payment, delivery, billing, customer service management.

Customer service and assistance

  • Response to requests, follow-up of claims.

Marketing and communication (with consent)

  • Sending promotional offers

  • Newsletters

  • Custom recommendations

Securing the site and fraud prevention

4. Legal basis of treatment

Our treatments are based on:

  • The execution of a contract (order, customer account)
  • Your consent (Newsletter, non-essential cookies)
  • Our legitimate interest (Securing the site)
  • Legal obligations (Billing, guarantees, accounting)

5. Sharing your data

Your data is not never sold.

They can be transmitted to the following providers, only for the purposes of your order:

  • Carriers (Colissimo, Chronopost, World Relay ...)
  • Secure payment providers (Stripe, Paypal ...)
  • Marketing / CRM tools (with consent)
  • Host
  • Analytics Web Analytics Platforms (Google Analytics with Anonymized IP)

Each of these providers undertakes to respect the legislation in force.

6. Shelf life

  • Customer account : As long as he is active or 3 years after the last activity
  • Orders : 10 years (legal obligation)
  • Marketing data : 3 years after the last contact
  • Cookies : Variable duration (see section cookies)

7. Data security

We set up all the necessary measures to protect your data:

  • Secure accommodation
  • SSL encryption
  • Restricted access to data
  • Internal security checks

    Despite all our measurements, no transmission via the Internet is completely secure.

    8. Your rights

    In accordance with the RGDP, you have the following rights:

    • Right of access to your data
    • Rectification right
    • Right of deletion (right to oblivion)
    • Right of opposition
    • Right to the limitation of treatment
    • Right to portability
    • Right to withdraw your consent at any time

      To exercise your rights: contact @dtf-france.com.

      You can also file a complaint with the CNIL (www.cnil.fr).

      9. Cookies and tracers

      During your visit, we use different cookies to improve your navigation:

      Cookies needed

      Indispensable for the operation of the site (basket, identification ...).

      Statistical cookies

      Anonymized hearing measure (Google Analytics, Matomo ...).

      Marketing cookies

      Advertising reciplation (Meta Ads, Google Ads ...) - Subject to your consent.

      You can manage your preferences via our cookie manager, available at the bottom of the page.

      10. Transfer of non-EU data

      Some providers (eg Google, Meta) can transfer your data outside the European Union.
      These transfers are supervised by GSPR-compliant guarantees (typical contractual clauses).

      11. Modification of the policy

      DTF France can change this policy to stay in line with laws or propose new services.
      The most recent online version is authentic.

      12. CONTACT

      For any questions regarding our Privacy Policy: Contact @dtf-france.com